Answer a few quick questions in our short secure online form.
We'll review your details to assess if you're eligible, with no obligation.
Receive your results and initiate the claim if you wish to do so.
If you rent your home and the council or housing association has failed to ensure that it's in a adequate state of repair, then you may be entitled to £1,000's in compensation*.
Simply complete our online claims form to check if you qualify and get a quick decision on your claim, with no-obligation.
Answer a few quick questions in our short secure online form.
We'll review your details to assess if you're eligible, with no obligation.
Receive your results and initiate the claim if you wish to do so.
You are in control of your complaint and compensation claim and we can assist you with the process, ensuring your compensation claim is made as convenient for you as possible. You do not need to use a claims management company to make your complaint about your property, and if your complaint is not successful you can refer it for free to the Housing Ombudsman if it falls under their remit.
It is the council or housing associations duty to ensure your home is in an adequate state of repair. If a property is in disrepair, it means that it needs repairing before it can be considered safe and fit to live in.
Examples of disrepair can include damp, mould, heating, plumbing and electrical issues, pests and infestations, leaks and water damage, damaged windows and doors, defects to the structure of the property and more.
If you rent your home and it is in disrepair, you have the right to claim compensation for any difficulty, costs, discomfort, or suffering you have endured.
Compensation might include:
Damage to personal property: including clothes and other possessions such as computers and TVs caused by mold and rising damp. If they have been damaged, then you're entitled to claim the costs.
Personal injuries: such as pneumonia from damp and cold, asthma and allergies caused by mold, injury from falling, carbon monoxide poisoning, gastrointestinal problems, and mental health issues such as depression and anxiety.
Repair costs: if you have paid for the repairs yourself then you are entitled to have the costs reimbursed.
Inconvenience and suffering: you don't need to have suffered an injury to claim compensation either. You can receive compensation if the disrepair has caused you inconveniences, such as been unable to cook or use the bathroom for example.